BMW UK Sells Parts Via eBay Shop

Buying original parts and accessories could be such a palaver as you have to put your order down with a dealer, and then there’s the waiting for the inventory, and then it might not be in stock and… It’s a grind!

Now though BMW UK has come up with a cunning plan to make this much easier for customers, saving them lots of time, and providing everybody with original factory parts. Using the magic of Interne, they’ve set up up a special shop at eBay store which sells parts and accessories directly to customers online.

This program could be extended to other markets as well, thus eliminating the need for parts dealers altogether. It makes it much easier finding the right part and the delivery time will also be much quicker. Given the procedure, the whole process could prove to be cheaper than the traditional way.

bmw eabay BMW UK Sells Parts Via eBay Shop

BMW press release:

BMW will start selling parts and accessories direct to owners for the first time, thanks to a new partnership with eBay, the leading online retailer. ‘BMW Direct’, now live on, will satisfy the growing demand from motor enthusiasts for purchasing original parts online.

Previously, BMW owners wanting to pick up Genuine Parts have had to place their order via one of the many dealerships. With its new store on eBay, as well as merchandise BMW fans will be able to buy genuine BMW parts and accessories such as brake discs and car care products direct from the carmaker.

This is BMW’s first venture into e-commerce and will allow the carmaker to reach those customers not accustomed to visiting a BMW dealer regularly.

BMW, the first carmaker to open a store on eBay UK, joins over 100 other well-known fashion and home brands already selling new and fixed price goods direct to their customers via eBay’s UK site.  Motor parts and accessories is one of the most popular categories among eBay’s 96 million active users worldwide.

All items sold through BMW Direct are offered from stock with free postage and packaging and are covered by a full two year BMW warranty.  BMW UK will handle the shop front of BMW Direct with the processing of orders being handled by BMW Park Lane in London.

Carl Sanderson, General Manager Aftersales Development, said: “As a premium car manufacturer, we are always interested in understanding customer preferences when it comes to buying products.  We recognise that there are customers who wish to buy BMW products but do not necessarily want to travel to a BMW dealer to make a purchase.

“As such we see eBay as the perfect solution for them.  By embracing this modern retailing approach, we believe we can engage with and satisfy a number of additional customers through what is a new retail channel for BMW.”

Angus McCarey, UK Retail Director of eBay, said: “eBay UK is home to over 100 leading brands who realise the added value an eBay shop brings, whether they are already selling online or not. There are over 600,000 searches for BMW every month on eBay and BMW will now be able to access this existing, yet untapped customer base, while increasing its reach to the millions of other consumers who buy and sell on the site.”

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